Nine out of twelve regions report rent rises

February 27th, 2015

According to the latest figures to be published by HomeLet residential rents for new tenancies in the UK increased by 2.5% during first month of the year.

The highest growth occurs in the East Midlands, Scotland and East Anglia with rents rising 6.2%, 5.7% and 5% respectively.   The North East of England, Northern Ireland and the West Midlands however seen a decline in rental prices.

The average rent in the UK is now £889, compared to £867 at the end of 2014, and £799 in January 2014.

Read the full story on PropertyWire

RentPro cloud based rental property management software for letting agents and landlords


Communication is key to working relationships

February 26th, 2015

With four working weeks in February this year, it didn’t seem as short a month as usual and with communication being a recurring theme through many stories in the property industry press this month, what better time than now to ensure that you are communicating effectively with both your tenants and landlords.

From last October it became a legal requirement for lettings agents and property managers in England to join 1 of 3 government approved redress schemes.  Since then the Property Ombudsman Scheme has received a record number of complaints, reporting recently that by the end of 2014 they had received  2,246 tenant and landlord complaints about letting agents and 69% of the these complaints were upheld. The biggest issues concerned failures in communication, such as repairs and maintenance, property inventories, deposit handling and duty of care. Continue reading »


Property Redress Scheme issues guides on unfair fees

February 25th, 2015

Two guidance notes for agents regarding fees have been issued by the Property Redress Scheme. The PRS revealed last month that the most common grievance made against agent members involved unfair or excessive fees charged to landlords and tenants. The first guide is for landlords and their agents and covers the advertising of fees and description of agents’ services. The second guide relates to agents and their fee transparency towards tenants.

Full story available from Letting Agent Today: http://www.lettingagenttoday.co.uk/1522-property-redress-scheme-guides-on-unfair-agency-fees

RentPro cloud based rental property management software for letting agents and landlords

 


UK Agents Housing Manifesto – supply, regulation and tax

February 24th, 2015

The National Association of Estate Agents (NAEA) and Association of Residential Letting Agents (ARLA) launched the manifesto today at the third consecutive NAEA Conference.  Having met professionals, politicians, experts and campaigners across the UK to understand their hopes and fears for the housing sector, they have identified three main concerns: the lack of supply, a need for more regulation in lettings and sales, and appropriate taxes across the whole property spectrum.

Mark Hayward, managing director, NAEA, said ‘Britain is standing today on the precipice of a crisis in the supply of housing…Housing cannot be a political football for future governments to use to score points against each other.’

Read the full story on Property Wire

RentPro cloud based rental property management software for letting agents and landlords


Change in law results in record number of complaints to the TPO

February 24th, 2015

In the three months after all letting agents were required by law to join a redress scheme, the Property Ombudsman received a record number of complaints. Between October 1 and the end of the year 2,246 tenants and landlords made complaints about letting agents to the TPO . 69% of the these complaints were upheld. The biggest issues concerned failures in communication such as repairs and maintenance, property inventories, deposit handling and duty of care.

Full story available from Property Industry Eye: http://www.propertyindustryeye.com/record-number-complaints-tpo-law-change/

RentPro cloud based rental property management software for letting agents and landlords


ARLA reports rent rises from 27% of landlords

February 20th, 2015

The Association of Residential Letting Agents (ARLA) has reported that 27% of its licensed members saw an increase in the cost of monthly rents from December 2014 to January 2015. The region with the highest level of increases was the East of England with 35% of landlords increasing rent per calendar month. An ARLA representative attributed this to high house prices and strict lending criteria for mortgages meaning that the rental market is a more accessible and affordable option to many.

Full story available from Property Reporter: http://www.propertyreporter.co.uk/landlords/new-year-rent-hikes-witnessed-by-27-of-landlords.html

RentPro cloud based rental property management software for letting agents and landlords.

 


New landlords fair best with student lets

February 19th, 2015

A new survey shows that new landlords tend to have the greatest success in letting out their properties in the student sector. The data gathered by accommodation website, accommodationforstudents.com, shows that for the 2014/2015 academic year 89% of landlords with 1-3 years of experience in property management report that they have let out their entire portfolio compared with a sector average of 70%. The survey also reported that landlord confidence in the rental market was highest in London and Scotland and lowest in the North West and Yorkshire.

Full story available from Property Reporter: http://www.propertyreporter.co.uk/landlords/survey-finds-student-lets-are-best-for-new-landlords.html

RentPro cloud based rental property management software for letting agents and landlords.


RentPro integrates with FixFlo

February 19th, 2015

Imagine a system that helped your tenants to fix simple problems themselves, gave you all of the information you needed whenever a repair was requested and full records to protect your business:

That system is FixFlo

What this means for you

Issues reported by tenants are immediately transferred into your system automatically; no data entry required!

Fewer issues. Faster repairs. 40 languages

 

If you are already registered with FixFlo you can connect your FixFlo account with RentPro by going to Admin > Control Panel > Services and inputting your FixFlo account details.

If you are not registered already with FixFlo then you can register to find out more from them by going to  Admin > Control Panel > Services and clicking on Register.


Over half of tenants have funded own repairs

February 18th, 2015

A recent report claims that the majority of tenants have had to fund their own repairs due to a poor or no response from their landlord. According to the study 55% of tenants spent up to £50 to deal with a maintenance issue and half of all tenants would like their landlord to respond to issues more promptly. The same report revealed that only a third of tenants would rather deal with a landlord rather than a letting agent and a sixth of tenants have had previous experience of a bad landlord.

Full story available from Property Reporter: http://www.propertyreporter.co.uk/landlords/majority-of-tenants-use-their-own-money-to-fund-rpairs-claims-report.html

RentPro cloud based rental property management software for letting agents and landlords.

 


Evidence of discrimination emerges from ‘right to rent’ trials

February 17th, 2015

Some prospective tenants with foreign accents are being rejected according to feedback from the Immigration Act “right to rent” pilot scheme which was launched in the midlands during December. The scheme by the Joint Council for the Welfare of Immigrants requires landlords, or their agents, to check the immigration status of prospective tenants. Landlords operating in the pilot area have admitted that they are less likely to offer a viewing to someone who requests additional time to produce the necessary paperwork. Other feedback from the trial indicates that the additional checking requirement is also pushing up the costs for tenants as extra admin fees are being applied.

Full story available from Property Industry Eye: http://www.propertyindustryeye.com/immigration-right-rent-trials-showing-discrimination/

RentPro cloud based rental property management software for letting agents and landlords.