Landlord login accounts

March 9th, 2012

Whether you’re a buy-to-let landlord managing your own properties, or a letting agent managing properties on behalf of multiple landlords, the landlord sits in the centre of the management picture. The property belongs to the landlord, who will be the primary recipient of the rental income and most other revenue generated by the property, and the landlord is your client to whom you have a duty to provide the best service you can.

RentPro Business offers residential letting agents a comprehensive solution for managing all aspects of landlord and property activities and accounts, and the RentPro Solo package is particularly tailored to individual landlords with their own portfolios. However, RentPro Business also offers agents the ability to grant their own client landlords limited access to their system, bringing a host of benefits to both parties. Continue reading »


Cloud-based web application – what does that mean?

February 24th, 2012

cloud

RentPro, like many other applications used regularly for both business and personal purposes, is a cloud-based software package, and we like to convey this as one of its key strengths over more traditional desktop software solutions. But what on earth is all this “cloud” jargon all about in the first place, and why should you care?!

Continue reading »


New software updates – automatic tenant fees, and more…

February 17th, 2012

software-release

Last night we released the latest build of RentPro, introducing some great new features, and resolving some of the inevitable bugs which have been reported to us by customers.

The primary new feature is the ability to automatically apply fees to tenants in certain situations, to help your letting agency realise additional revenue from your landlords and tenants. Continue reading »


SMS texts and alerts to landlords, tenants and suppliers

February 10th, 2012

Letting agent SMS text messaging to landlords, suppliers and tenants

In everyday life, it’s hard to avoid SMS messages, and apart from the problems we all suffer with text overload in personal circles, it’s hard to argue with the immediacy of a text alert for business purposes. RentPro allows you to send SMS text messages to landlords, tenants and suppliers when you need to bring key events or information to their attention, all with a full audit log for traceability.  Continue reading »


Save time recording rent receipts with Bulk Transactions

February 3rd, 2012

directdebit

Letting agents may receive rental payments in a variety of manners, either over the counter in cash or by cheque or, preferably, paid automatically into the bank account each rental period by direct debit or funds transfer. You don’t want to have to go through each tenancy in turn marking the payment as received – this could take a long time. Wouldn’t it be much better if you could see a list of all expected tenancy rental payments in one place, and tick them off to indicate they have been received, much like a bank reconciliation exercise.

The Bank > Bulk Transactions functionality within RentPro can massively reduce the amount of time taken to record these rent receipts into the system. On each tenancy there are flags to facilitate Auto-Tenant Collection and Auto-Benefit Collection which relate to the collection of rent and benefit components respectively, and these can be ticked where these payments are automatically received so that the payment due doesn’t have to be entered manually against the tenancy each time. Each rental period an entry is created in the bulk transactions screen along with all other expected payments and these can be reconciled quickly. Read all about how to use Bulk Transactions for rent receipts in our user manual.

Just another example of how RentPro property management software can help your letting agency operate much more efficiently, saving time and money, and helping you grow revenue.

 


Custom reporting using data exports

January 27th, 2012

custom-reports

A key part of running your letting agency, or any business for that matter, is having visibility of all your data and all activity at a glance. It may be summarising all rents received over a particular period, listing all transactions occurring on a bank account or browsing all correspondence with a landlord or tenant. RentPro has a full suite of property management reports which let you see just that, along with more high level management reports which focus on revenue generating with your lettings business. But no matter how comprehensive these pre-built commonly used reports are, agency managers may have more specific reporting requirements, or may wish to use property management data from within RentPro for other purposes, or within other systems within the organisation. This is where data exports come in. Continue reading »


Uploading properties to property portals

January 20th, 2012

portals

Last week’s blog post outlined our plans for developing RentPro over the course of the next year, but the survey in October also highlighted that there are existing features with our management software which many landlords and letting agents are not aware of, or are not using to their full extent. To this end, we’ll be focussing on some of these software features in our blog posts, explaining the benefits you can enjoy from using them, as well as offering practical advice on how to get the most from them. Starting this week with the ability to upload to property portals, which improves the marketing of vacant properties, and helps reduce rental voids… Continue reading »


Development plans for 2012

January 13th, 2012

roadmap

Our main priority for the start of the new year has been to formalise our development plans for RentPro for 2012. A key consideration for this exercise has been the feedback from the survey of letting agents and landlords using our rental management software, conducted back in the autumn. Continue reading »


New RentPro blog launched

January 6th, 2012

rentpro-rss

As we promised back before Christmas, one of our main aims for the incoming year is to improve aspects of our interaction with our customers. From the results of our survey in October 2011, it was obvious that we could keep our RentPro subscribers more informed with regard to upcoming development plans, and this will be the subject of our first proper blog post next week. Continue reading »


RentPro survey results

December 1st, 2011

survey-results

Thanks to all who took the time to get involved in our recent survey to gain valuable feedback on how RentPro works for our letting agents and landlord customers, and to find out what’s good and bad about it in your experience. We’ve outlined a summary of the survey feedback below, along with our ideas on how we take RentPro and its growing community forward from here.  Continue reading »