Cleaning is most common end-of-tenancy gripe

The Dispute Service has revealed the biggest cause of complaints across all its schemes, with cleaning come out on top.

The TDS annual report – representing the 12 months to March 2018 – shows cleaning made up 54% of disputes in its insured scheme and 51% for its custodial option.

Its Northern Ireland subsidiary saw 45% of disputes cover cleaning, while the figure was as high as 62% for the SafeDeposits scheme in Scotland.

Damage was the second most common complaint across all schemes followed by decoration.

Read the full story at Property Industry Eye.

Photo by rawpixel on Unsplash

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