Ombudsman Services to leave ‘broken’ housing market
Ombudsman Services, one of several organisations that provides dispute resolution services between property agents and individuals, has announced that it is going to withdraw from the sector. The withdrawal is to be complete by 6th August 2018.
“Redress in the housing sector is a really confusing picture for all involved,” said Lewis Shand Smith, the head of Ombudsman Services.
“The patchwork of alternative dispute resolution and ombudsman schemes is a mystery to consumers and therefore is incredibly difficult for them to navigate.”
Other ombudsman services operating in the property sector include The Property Ombudsman, The Property Redress Scheme and the Housing Ombudsman.
The creation of a single ombudsman to cover the entire housing market is the focus of a current government consultation.
Full story available from BBC News: http://www.bbc.co.uk/news/business-42949800