Tagged: Dispute Resolution

99.5% of people have no knowledge of tenant protection scheme

99.5% of people have no knowledge of tenant protection scheme

Research from sales and lettings firm KIS shows that just 1 person in 200 is aware of the existence of a government scheme designed to protect tenants. As of October, letting agents have been...




Average increase of tenancy deposits up by 11%

Average increase of tenancy deposits up by 11%

The latest data published by mydeposits shows that the average residential tenancy deposit in England and Wales has increased by 11% over the last year. The figures also show that a difference between the...




Some landlords unrealistic at end of tenancies

Some landlords unrealistic at end of tenancies

The latest findings from the Association of Independent Inventory Clerks (AIIC) show that some landlords and letting agencies are still pushing for ‘Betterment’ at the end of tenancies. Simply put, the betterment principle means...




Trading Standards authorities actively searching for non-compliant letting agents

Trading Standards authorities actively searching for non-compliant letting agents

Letting agents are being warned that they face possible prosecution if they have not joined one of the compulsory redress schemes. Fines of up to £5,000 can be imposed on non-compliant letting agents. The...




Government releases another document on Redress Schemes

Government releases another document on Redress Schemes

A shorter document that the original one released early in the year, it provides clarity on who falls under the remit of a letting agent and thus has to be a member of one...




Sharp increase in Complaints received by Property Ombudsman

Sharp increase in Complaints received by Property Ombudsman

A new report published by The Property Ombudsman (TPO) has revealed a big increase on the number of complaints made by tenants and landlords. The figures show 721 complaints made against letting agents in...




Over a quarter of landlords suffer property damage by tenants in the last 12 months

Over a quarter of landlords suffer property damage by tenants in the last 12 months

According to the latest research from the National Landlords’ Association, 28% of landlords have had their property damaged by tenants in the last 12 months.  Landlords in the north east of England are most likely...




Immigration Checks and a Code of Practice for the Private Rented Sector

Immigration Checks and a Code of Practice for the Private Rented Sector

The beginning of this month seen the announcement of a pilot area for landlords being responsible for checking the immigration status of their tenants.  The pilot area chosen was the West Midlands, with Wolverhampton...




With redress scheme deadline looming agents act to comply

With redress scheme deadline looming agents act to comply

The deadline for letting agents to sign up to an approved redress scheme is October 1. With fines of up to £5,000 for non-compliance, signs are that letting agents are signing up to one...




Official code on lettings published

Official code on lettings published

Endorsed and commissioned by the UK Government, a new code has been published for the private rented sector. While parts of the code relate to mandatory legislation, most of the code sets out a...