Andrew Lees Lettings - Somerset, England

Andrew Lees Lettings logoAfter being disappointed with two other property management systems I'd purchased, I was hugely relieved to find RentPro. A subscription to RentPro is worth every penny!

Andrew Lees, Andrew Lees Lettings

Scenario

Andrew Lee has based his business on extremely high levels of service. Based in Bridgwater, Somerset, the services offered by andrewleeslettings.co.uk cover the entire property rental and letting market, specialising solely in property management and letting. With a rapidly growing business Andrew needed to ensure that the systems were in place that allowed him to achieve efficiencies in the work place whilst continuing to delight his customers with the service levels provided.

Solution

Andrew needed a management system that would not only grow with his business but form an integral part of the service he provides. RentPro was selected for two main reasons:

  • Ease of use with a minimal learning curve
  • The scalability of the product meaning that his RentPro instance could grow along with his business

Drawing on the extensive support services that form part of the RentPro offering, Andrew was up and running in no time, quickly benefiting from the time savings that RentPro provides.

Success

Andrew's business has grown rapidly, with RentPro helping to facilitate this success story. When the need arises Andrew can quickly and easily request an increase in the number of properties he can manage within RentPro - for a minimal additional cost. Increased administration is experienced by any growing business, but this has been effectively managed using RentPro. Many of Andrew's landlords have been given access to RentPro, enabling them to generate rent reports, landlord statements, view the status of property repairs, etc. This RentPro feature reduces calls to the letting agency, allowing Andrew to focus on the success of his business.