Can I upgrade / downgrade my plan?
Yes, of course. You can change plans at any time and your new billing plan will take effect from your next invoice date.
Can I manage more properties without moving to the next plan level?
Yes, certainly. If you find you are approaching your managed property limit, or indeed if you have exceeded it, please contact our team via the support helpdesk and we will arrange for your property limit to be upgraded. Increases to your property limit will result in increased subscriptions - the prices for managed property limit upgrades are outlined on the plans and pricing page.
Can I export my account data?
Yes, for your complete peace of mind you can export all your account data at any time from within your RentPro account. This export is in Comma-Separated Variable (CSV) format which you can then use in any form you wish, although the format will be independent of the RentPro application at that time.
What help material is available?
There is a comprehensive user manual available via our helpdesk platform, which outlines the features and functionality of the RentPro property management system, as well as answering any questions you may encounter as you use the application. There is also context-sensitive help available within the system by clicking the help icons located through the application.
Do you offer training packages?
Yes, if you wish to progress beyond the online help documentation and unlock the full potential of RentPro for your everyday business operations, we offer several training packages. Full-day training sessions may be delivered in the comfort of your own office environment, and half-day and full-day sessions may be provided at our offices if you prefer. Full details are available on the training page.