Guidance for agents in relation to display fees

With the legal requirement to display details of all charges on websites and in offices coming into force on 27th May, the Association of Residential Letting Agents (ARLA) has created a set of templates to assist agents. The templates are available here:

Official guidance states that fees should be visible in an agent’s office so that they can be clearly seen by customers. Furthermore fees must be comprehensive and clearly defined. All costs must include tax.

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