Tagged: communication

Communicating with tenants the key to avoiding formal disputes

Communicating with tenants the key to avoiding formal disputes

In the last year 30.1% of notified deposit disputes didn’t proceed to a formal Alternative Dispute Resolution adjudication by the scheme MyDeposits which has been partly attributed to them asking landlords and tenants to communicate first....




Change in law results in record number of complaints to the TPO

Change in law results in record number of complaints to the TPO

In the three months after all letting agents were required by law to join a redress scheme, the Property Ombudsman received a record number of complaints. Between October 1 and the end of the...




Good communication is key to a successful tenancy

Good communication is key to a successful tenancy

To prevent disputes arising and to raise the standard of living conditions good communication between tenants and landlords / agents is essential. This advice from Landlord Assist comes in the wake of reports that...