Tagged: Ombudsman

TPO Scotland officially launched

TPO Scotland officially launched

To officially mark the launch of TPO Scotland, The Property Ombudsman (TPO) scheme has unveiled two new versions of its Code of Practice for sales and lettings agents operating in Scotland. Christopher Hamer, the...




99.5% of people have no knowledge of tenant protection scheme

99.5% of people have no knowledge of tenant protection scheme

Research from sales and lettings firm KIS shows that just 1 person in 200 is aware of the existence of a government scheme designed to protect tenants. As of October, letting agents have been...




Government releases another document on Redress Schemes

Government releases another document on Redress Schemes

A shorter document that the original one released early in the year, it provides clarity on who falls under the remit of a letting agent and thus has to be a member of one...




Sharp increase in Complaints received by Property Ombudsman

Sharp increase in Complaints received by Property Ombudsman

A new report published by The Property Ombudsman (TPO) has revealed a big increase on the number of complaints made by tenants and landlords. The figures show 721 complaints made against letting agents in...